The agreement with Trafikverket

 

You probably know that we at Destination Gotland have an agreement that sets the framework for our operations. A framework that affects our work and governs our prices 

Last updated: 2026-03-20

 

Trafikverket procures the contract for Gotland traffic every 8–10 years. The procurement is fully open to all European shipping companies. The agreement contains a number of requirements that the winner of the procurement must meet.

 

Under the agreement we receive compensation from the state to operate the service and ensure that Gotland is accessible to everyone, year-round. We must maintain a timetable year-round with several departures each day – even when only a few passengers wish to travel. We must also maintain a certain speed, which affects both fuel costs and the environmental impact. To minimize our climate footprint we use natural gas, or biogas to the greatest extent possible. The agreement also sets requirements for quality and customer satisfaction, something that Trafikverket follows up with customer surveys.

 

To meet Trafikverket’s requirements we currently have about 400 employees year-round, but in the summer it is not unusual for around 900 people to be working on the ferry services. We work in shifts and our staff live on board the ferries, two weeks at a time.

 

In addition, the agreement includes safety requirements – both for passengers and staff, and also requirements for a high level of preparedness should something else serious happen in society.

 

Finally, the agreement contains maximum and cap prices for Gotlanders, freight and dangerous goods. For example, a single adult ticket may never cost more than 436 kronor (Maximum price 2026), and the capped price for Gotlanders is 327 kronor (2026).

 

Examples of requirements in the agreement 

 

  • Daily departures with high punctuality
  • Availability and crossing times
  • Quality and customer satisfaction
  • National security, maintenance and service
  • Maximum and ceiling price for Gotlanders and freight
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