Freight & cargo

The following is booked through the Freight Booking Department

• Heavy goods vehicles (gross vehicle weight above 3 500 kg), regardless of length
• Light commercial vehicles over 9 m (gross vehicle weight below 3 500 kg)
• Tractors and agricultural machinery
• Unaccompanied vehicles (without a driver)
• Vehicles requiring assistance from the stevedoring company’s machinery

Freight rates 

The current freight rate is SEK 287.50 per metre, including VAT. Loading and unloading fees apply in certain cases, for example for unaccompanied vehicles. A passenger ticket for the driver is charged separately. The current price for transporting a passenger car without a driver is SEK 1 944, including VAT. Please note that the vehicle must be registered for use and fully operational. We reserve the right to make price changes. 

Additional charges apply for transports with extra width, excess weight, dangerous goods, or other special circumstances.  

Please see our price list below or contact the Freight Booking Department for help calculating the price for your specific vehicle combination.  

Cancellation fees

The ticket may be rebooked or refunded until 4:00 p.m. on the day before the scheduled departure.

• If cancelled after 4:00 p.m. on the day before the scheduled departure, a fee equal to half the price of the cancelled ticket will be charged.
• If changed after 4:00 p.m. on the day before the scheduled departure, a fee equal to half the difference between the new and previous price will be charged.
• In the event of a no-show, a fee equal to the full ticket price will be charged.*

* A booked unit is considered a no-show if it is cancelled within one (1) hour of the departure time or does not arrive for the departure without the booking having been cancelled in advance.

Payment for freight bookings

You can pay in advance by card on our website. Once you have made a freight booking, log in using your booking number and the telephone number provided when the booking was made.

Click “Log in and pay for freight booking” and log in using your booking number. You can also pay by card at all terminals. Cash payments in Visby can only be made at the terminal ticket desk. All other terminals are cashless.

Please note that we charge a SEK 100 service fee for payments made less than one hour before departure.

Dangerous goods

Restrictions apply to the transport of substances classified as dangerous goods on passenger vessels (e.g. gases, explosives, flammable liquids, or corrosive liquids).

Service vehicles carrying welding equipment (gas cylinders) may not be transported on sailings/departures carrying passengers.

Dangerous goods must be declared when the booking is made. They may only be transported on designated sailings and must comply with the applicable transport regulations. Contact the Freight Booking Department for further information.

Information to have ready before contacting the Freight Booking Department

• The vehicle’s registration number should be provided when the booking is made.
• The vehicle’s length, height, kerb weight, and any load weight must be stated when booking.
• Up to two drivers per vehicle may travel at a reduced fare. Please note that we need the first name, surname, date of birth, and nationality of every passenger on board (YYYY-MM-DD).
• We only transport items that can be connected to a tractor unit or terminal tractor. In other words, we do not handle loose cargo, loose pallets, or similar items. We do not transport unaccompanied two-wheeled vehicles.
• Booked vehicles (including unaccompanied trailers, wagons, or machinery) must have a functioning parking brake in order to be transported.

Contact

+46-498-20 13 20
cargo@destinationgotland.se

Opening hours: 
Monday–Friday 09:00–16:00, closed for lunch between 12:00 and 13:00

Special opening hours: 08:30–13:00 Day before Epiphany, Maundy Thursday, Walpurgis Eve, Wednesday before Ascension Day and Friday before All Saints' Day 
Closed on public holidays: New Year's Day, Epiphany, Good Friday–Easter Monday, May Day, Ascension Day, Friday after Ascension Day, Swedish National Day, Midsummer Eve, Christmas Eve–Boxing Day and New Year's Eve

Freight Check-in opening hours