Important traffic information

Changes to the timetable Applies to passengers travelling up to 11 June Last updated 6 May 2026. We update this page continuously Due to M/S Visby remaining in the shipyard, some departures have had their times changed and some sailings have been cancelled. Until further notice, services are being run by M/S Gotland and M/S Drotten The changes apply to departures during this period. This means some passengers are affected, while other departures operate as planned What does this mean for you as a passenger You will be able to travel You will be able to complete your journey, even if the departure time changes You will be rebooked to a new departure If your departure is affected, we will rebook your journey to a new departure with available space. Your new departure details will be sent to you via SMS or email You don’t need to do anything We are continuously working on rebookings and may contact you during the process. You will always receive your updated departure via SMS or email once your rebooking is complete Rebookings are currently in progress. You do not need to contact us – we will get in touch with you No extra cost Rebooking is free of charge, regardless of ticket type. If you are given a place in a lower comfort category, the difference will be refunded Comfort can be upgraded if needed If your booked seating area is full, you will be given a place in a higher comfort category at no extra cost Don't want to travel If your departure is affected, you have the option to cancel your trip and receive a full refund. Contact customer service by email and we will assist you further What applies to your journey How your journey is affected depends on your specific departure Travel up to 11 June During the period up to 11 June, some departures are affected more than others. For many passengers the changes are minor, typically up to around three hours, but variations may occur We are continuously working on rebookings and you will receive your updated departure details via SMS or email as soon as your rebooking is complete, if your journey is affected Have you booked a package trip If the change significantly affects your package trip, you have the right under the Package Travel Act to choose between: - Travelling with the updated departure and receiving a price reduction if the value of your trip has decreased - Rebooking to another package trip of equivalent content - Cancelling your trip free of charge and receiving a full refund Our customer service will contact you if you have booked a package trip and help you with the next steps Important information We base your rebooking on your original ticket type and comfort category - You will always receive information about your journey via SMS or email - Current departure times are always available in the timetable on the website - If you have booked the Bus Transfer (Båtbussen), departure times will be adjusted to match the ferry’s new schedule. You will receive updated information together with your new departure Frequently asked questions Does my ticket type affect what applies No. In the event of timetable changes, we rebook your journey free of charge regardless of ticket type, including Mini tickets. You will receive your updated departure details via SMS or email Can I make changes to my booking myself We recommend that you wait for your updated departure from us. We are continuously working on rebookings and will contact you as soon as your rebooking is complete If you still wish to make changes after that, customer service will assist you Will I get a refund if I choose not to travel Yes. If your departure is affected, you can cancel your trip and receive a full refund. We recommend that you wait for your updated departure from us before making any changes More information Passenger rights in maritime transport If you wish to request compensation, please use our online form Contact bokningen@destinationgotland.se English version below