Customer contact

Phone booking Service

Telephone: +46 (0)771-22 33 00
Opening hours: Mon–Thu 08:00–19:00 & Fri–Sun 08:00–18:00*
Email: bokningen@destinationgotland.se

* May differ during public holidays.

Please note that it is always SEK 70 cheaper to buy your ticket on destinationgotland.se!

Stays, events, activities, rentals and
vaccation package

Telephone: +46 (0)771-22 33 50
Opening hours: Mon–Fri 09:00–16:30, closed for lunch between 12:00 och 13:00*
Email: paketresor@gotlandpromotion.se

* May differ during public holidays. Weekend: Closed.

Group Travels

We offer reduced pricing when traveling with Destination Gotland in groups of 10 people or more.

Telephone: +46 (0)771-22 33 50
Opening hours: Mon–Fri 09:00–16:30, closed for lunch between 12:00 och 13:00*
Email Gorup Travels: gruppresor@destinationgotland.se 
Email Sports Travels: idrottsresor@destinationgotland.se

* May differ during public holidays. Weekend: Closed.

Customer support

Special requests and reclamations.

Telephone: +46 (0)498-20 18 85
Opening hours: Mon–Fri 09:00–16:30, closed for lunch between 12:00 och 13:00*
Email: kundservice@destinationgotland.se

* May differ during public holidays. Weekend: Closed.

Freight & Cargo

Reservation for freight and cargo vehicles.

Telephone: +46 (0)498-20 13 20
Opening hours: Mon–Fri 09:00–16:00, closed for lunch between 12:00 och 13:00*
Email: frakt@destinationgotland.se

* May differ during public holidays. Weekend: Closed.

Head office

Telephone: +46 (0)498-20 18 00
Opening hours: Mon–Fri: 08:00–17:00, closed for lunch between 12:00 och 13:00*
Email: info@destinationgotland.se

Adress: Korsgatan 2, Box 1234, 621 23 Visby
Registration number: 556038-2342

Refunds of ferry tickets

For refund of a ferry ticket, turn to the ferry terminal or contact our Economy Department via mail or email. Please note that we need your name, booking number, account number and the name of the bank to accomplish the refund.

Adress: Destination Gotland (Economy Department), P.O. Box 1234, SE-621 23 Visby
Email: aterbetalningar@destinationgotland.se

Lost property

Collection of lost property from the ferries and terminals. Valuables are forwarded to the Police station in Visby.

Telephone: +46 (0)498-20 13 67
Opening hours: Mon–Sun 09:00–11.00 
Email: hittegods@destinationgotland.se *

** Emails are usually answered within a few hours and at the latest within 24 hours.