Page last updated 2021-04-29
The ferry to Gotland is an important and critical function for the entire community and Destination Gotland is tasked with maintaining ferry traffic in order to provide Gotland with goods and transport. At the same time, we all have a responsibility to minimize the risk of contagion. The capacity for healthcare on Gotland is very limited and is designed for those living on the island.
Destination Gotland is following the recommendations of the Public Health Authority and has limited ferry traffic, both the number of trips and the number of passengers on each departure. We reserve the right to change the time table at short notice. The Public Health Authority recommends that everyone avoids unnecessary travel.
If you want to read more about Swedish guidelines and recommendations, visit the Public Health Authority website and Krisinformation.se
New booking conditions for mini tickets 2021-04-29
Those who have booked a mini ticket before 30 May, 2021 have the right to postpone their trip and have their ticket credited. The change of the ticket must take place by phone +46 771-223300 before 30 May 2021.
For mini tickets that are booked on 31 May 2021 and after, the regular booking conditions apply.
In accordance with the Swedish Public Health Agency's measures for limited spread of covid-19, seating in the restaurant area is closed from 20.30.
We ask all travellers to return to their booked seat after 20:30
Information due to new restrictions for long-distance public transport
From 14 February, new restrictions apply to long-distance public transport. Anyone who conducts or organizes public transport by bus or train, with a line length exceeding fifteen miles, must take appropriate measures to prevent the spread of infection. The number of passengers on means of transport shall not exceed half of the seats of the means of transport.
Destination Gotland works continuously to ensure safe travel and reduce the risk of infection spreading. We ensure that there is an empty seat between each party on board and that there is plenty of space, and do not use the ship's maximum capacity. However, ferry traffic between Gotland and the mainland is not classified as public transport and is therefore not covered by these restrictions.
Read more about current recommendations on the Swedish Public Health Agency's website
The Public Health Authority's 7 tips to protect you and others
1. Stay at home if you are sick or feel mild symptoms such as sore throat, cough or cold. Stay at home for at least 48 hours after you recover.
2. Wash your hands frequently with soap and warm water for at least 20 seconds.
3. Use hand sanitiser when it’s not possible to wash your hands.
4. Avoid close contact with sick people.
5. Avoid touching your eyes, nose or mouth.
6. Cough and sneeze into your bent elbow or into a paper handkerchief.
7. Remember not to visit the elderly if you are ill or have any symptoms of illness.
Can I travel to and from Gotland even taking covid-19 into consideration?
Yes, we have daily sailings between Gotland and the mainland. We have introduced new routines and measures to reduce the risk of contagion and we are working actively to ensure that our passengers keep sufficient distances, etc. We follow the recommendations of the Public Health Agency and urge our passengers to do the same. All travellers need to confirm that they do not have covid-19 related symptoms at check-in.
How do travellers confirm that they do not have covid-19-related symptoms at check-in
All travellers who check in digitally must confirm this when retrieving their boarding cards. Passengers checking in at the terminal will be asked a question by our staff. There is no need for a medical certificate or similar, we kindly ask all travellers to take responsibility and answer truthfully.
What if I have recently been to the UK or South Africa?
If you have been to the UK or South Africa and arrived in Sweden on December 12 or later, it is important that you stay at home, avoid close contacts and test yourself for covid-19.
More info is available on the Swedish Public Health Agency's website.
What are you doing to reduce the number of travellers aboard the ferries?
The number of bookable seats on board is limited to ensure greater distance between passengers. There will always be an empty seat/aisle between each travel company. However, other travelers can sit in front of or behind each seat. Passengers who have booked a seat on our SF1500 vessels now have a specified seat at a table number.
Can the ferries quarantine?
Our trips are short, around three and a half hours, so quarantine is not necessary. Suspected corona infection is isolated until arrival and any corona tests are carried out by the health authorities.
Is food still served on board?
Yes, food is still served on board, but we have removed some tables to minimize congestion in the restaurant. We also have information in our shops and markings on the floor to help passengers keep a safe distance from one another.
Is there any screening of travellers in the harbour?
We are following the authorities' recommendations on screening and at present there is no screening of travellers in the harbour.
Can you transport sick people?
In early May, we received permission from the authorities to have special medical transport on car deck during crossings. Permission has grated after an approval of how we can evacuate car deck and handle any emergency situations, it is valid under the current Corona pandemic and applies only for specially planned medical transport.
This condition is therefore only applicable on extraordinary crossings specifically for medical transports. On normal sailings we will not allow passengers to remain on car deck during the crossing. This is in accordance with current regulations.
We have done this to assist the Regional authorities should the need arise.
On board the ship
What are you doing to prevent travellers from getting infected or spreading infection on board?
We are following the advice of the Public Health Authority. We also have information on board and all public toilets are equipped with hand-sanitiser (this also applies to our staff rooms). We have also changed our procedures for handling food and serving in the dining room.
For the safety of both travellers and staff, we recommend that all travellers check in via mobile to get their boarding passes. When travellers with vehicles enter their registration number at the time of booking, the requirement for contact is reduced.
Travellers boarding via the terminal should use their mobile to check in, then the requirement for contact at the ticket booths and check-in counters is reduced.
We recommend that all passengers stay away from their fellow travellers on board and during check-in.
What cleaning measures have been taken on board?
In addition to the usual cleaning, we have updated the cleaning routines in consultation with healthcare experts. We clean all surfaces that people come into contact with, such as handrails, card terminals and handles, more frequently and carefully.
Can I choose where I sit on board?
On board the ships, there will always be a vacant seat or aisle between each travel group. However, other travelers can sit in front of or behind each seat. You as a traveler are always welcome to contact our staff in the information to change if there is room.
Is it possible for me to remain in my car during the trip?
We can’t allow you, as a passenger, to remain in your car during the trip for safety reasons.
What do you do if someone gets ill on board?
There are staff with good medical knowledge on board, as always. We have procedures and equipment ready if someone should get ill during a trip.
Do you have to use a facemask on board?
You do not have to, but you can of course use it if you want. There are facemasks for sale on board.
Could the virus spread via the ventilation system on board?
According to the Public Health Authority, the virus is a drop infection, which is primarily spread when the patient coughs or sneezes. The virus can also be transmitted via direct contact.
Can I book a trip or is it likely to be cancelled?
We are monitoring the spread of infection and its effects. We can’t guarantee that there will not be changes to scheduled sailings.
What about journeys June 13, 2020 and beyond?
Special conditions 13 June 2020 - 30 May, 2021. Extra security protection for the flexi ticket type. We have extended the payment terms for the flexi ticket type. This means that you need to pay for your ferry trip no later than 7 days before departure. Regular conditions are 28 days before departure.
Those who have booked a mini ticket before 30 May 2021 have the right to postpone their trip and have their ticket credited. The change of the ticket must take place by phone +46 771-223300 before 30 May 2021.
For mini tickets that are booked on 31 May 2021 and after, our regular booking conditions apply, read here.