Information about traveling to and from Gotland and the new coronavirus and covid-19
The ferry to Gotland is an important and critical function for the entire community and Destination Gotland is tasked with maintaining ferry traffic in order to provide Gotland with goods and transport. At the same time, we all have a responsibility to minimize the risk of contagion. The capacity for healthcare on Gotland is very limited and is designed for those living on the island.
Destination Gotland is following the recommendations of the Public Health Authority, and we reserve the right to change the time table at short notice.
Destination Gotland is following the recommendations of the Public Health Authority and has limited ferry traffic, both the number of trips and the number of passengers on each departure. The Public Health Authority recommends that everyone avoids unnecessary travel.
If you want to read more about Swedish guidelines and recommendations, visit the Public Health Authority website and Krisinformation.se
The Public Health Authority's 7 tips to protect you and others:
1. Stay at home if you are sick or feel mild symptoms such as sore throat, cough or cold. Stay at home for at least 48 hours after you recover.
2. Wash your hands frequently with soap and warm water for at least 20 seconds.
3. Use hand sanitiser when it’s not possible to wash your hands.
4. Avoid close contact with sick people.
5. Avoid touching your eyes, nose or mouth.
6. Cough and sneeze into your bent elbow or into a paper handkerchief.
7. Remember not to visit the elderly if you are ill or have any symptoms of illness.
Here are some of the most common questions and answers:
Should people go on booked trips, given the coronavirus situation?
We all have a shared responsibility and, following the recommendations of the Public Health Authority, we encourage you to avoid unnecessary travel. We work actively to reduce the risk of contagion by ensuring that travellers keep their distance, are informed about the importance of good hand hygiene and the ferries are well-cleaned.
What are you doing to reduce the number of travellers aboard the ferries?
The number of bookable seats on board is limited to ensure greater distance between passengers. Less than half of the passenger capacity will be available on all departures to minimize the risk of infection to staff and passengers.
We are continuing with our basic traffic, which means two daily departures to and from Nynäshamn and a daily departure to and from Oskarshamn most days, with regular departure and arrival times.
How are you ensuring long-term traffic?
By reducing to basic traffic, we are securing our most important resource in the long term, our staff, who are absolutely necessary to maintain Gotland's supply throughout the crisis period ahead.
Can the ferries quarantine?
Our trips are short, around three and a half hours, so quarantine is not necessary. Suspected corona infection is isolated until arrival and any corona tests are carried out by the health authorities.
Is food still served on board?
Yes, food is still served on board, but we have removed some tables to minimize congestion in the restaurant. We also have information in our shops and markings on the floor to help passengers keep a safe distance from one another.
Is there any screening of travellers in the harbour?
We are following the authorities' recommendations on screening and at present there is no screening of travellers in the harbour.
Can you transport sick people?
In early May, we received permission from the authorities to have special medical transport on car deck during crossings. Permission has grated after an approval of how we can evacuate car deck and handle any emergency situations, it is valid under the current Corona pandemic and applies only for
specially planned medical transport.
This condition is therefore only applicable on extraordinary crossings specifically for medical transports. On normal sailings we will not allow passengers to remain on car deck during the crossing. This is in accordance with current regulations.
We have done this to assist the Regional authorities should the need arise.
On board the ship:
Routine changes and practical measures
What are you doing to prevent travellers from getting infected or spreading infection on board?
We are following the advice of the Public Health Authority. We also have information on board and all public toilets are equipped with hand-sanitiser (this also applies to our staff rooms). We have also changed our procedures for handling food and serving in the dining room.
For the safety of both travellers and staff, we recommend that all travellers check in via mobile to get their boarding passes. When travellers with vehicles enter their registration number at the time of booking, the requirement for contact is reduced.
Travellers boarding via the terminal should use their mobile to check in, then the requirement for contact at the ticket booths and check-in counters is reduced.
We recommend that all passengers stay away from their fellow travellers on board and during check-in.
What cleaning measures have been taken on board?
In addition to the usual cleaning, we have updated the cleaning routines in consultation with healthcare experts. We clean all surfaces that people come into contact with, such as handrails, card terminals and handles, more frequently and carefully.
Can I choose where I sit on board?
We try to place everyone traveling in the same group next to each other, and each group separate from other groups within the same area. Several lounges are open during the journeys and it is possible to change seats or buy other seating options at the information desk on board after departure.
Is it possible for me to remain in my car during the trip?
We can’t allow you, as a passenger, to remain in your car during the trip for safety reasons.
What do you do if someone gets ill on board?
There are staff with good medical knowledge on board, as always. We have procedures and equipment ready if someone should get ill during a trip.
Can you use a mouthguard or mask on board?
Yes, you can.
Could the virus spread via the ventilation system on board?
According to the Public Health Authority, the virus is a drop infection, which is primarily spread when the patient coughs or sneezes. The virus can also be transmitted via direct contact.
Changing and cancelling bookings
Can I book a trip or is it likely to be cancelled?
We are monitoring the spread of infection and its effects. We can’t guarantee that there will not be changes to scheduled sailings.
Can I change a booking?
For trips through June 13, 2020, we offer free rebooking for all tickets, including mini-tickets (does not apply to package deals). For cancellation or rebooking, call us directly on 0771-22 33 00. If you have any other questions you can call the same number or send an e-mail to firstname.lastname@example.org.
Special terms on travel May 17 - June 13, 2020
For trips during this period:
Flexi-ticket - full refund on cancellation, or free rebooking.
Mini-ticket - full refund on cancellation, or free reboking.
What about journeys June 14, 2020 and beyond?
For trips during this period, our regular booking conditions apply.
What if I booked a package deal?
Regular cancellation and cancellation policy applies, the terms can be found here.
Phone: +46 498 771-22 33 00