Destination Gotland is following the recommendations of the Public Health Authority.
Important information regarding covid-19, read here (updated September 10, 2020)

Destination Gotland is following the recommendations of the Public Health Authority.
Important information regarding covid-19, read here (updated September 10, 2020)

Information about traveling to and from Gotland and the new coronavirus and COVID-19

Page last updated 2020-09-22
The ferry to Gotland is an important and critical function for the entire community and Destination Gotland is tasked with maintaining ferry traffic in order to provide Gotland with goods and transport. At the same time, we all have a responsibility to minimize the risk of contagion. The capacity for healthcare on Gotland is very limited and is designed for those living on the island.

Destination Gotland is following the recommendations of the Public Health Authority, and we reserve the right to change the time table at short notice.

Destination Gotland is following the recommendations of the Public Health Authority and has limited ferry traffic, both the number of trips and the number of passengers on each departure. The Public Health Authority recommends that everyone avoids unnecessary travel.
 
If you want to read more about Swedish guidelines and recommendations, visit the Public Health Authority website and Krisinformation.se

General recommendations

The Public Health Authority's 7 tips to protect you and others

1. Stay at home if you are sick or feel mild symptoms such as sore throat, cough or cold. Stay at home for at least 48 hours after you recover.
2. Wash your hands frequently with soap and warm water for at least 20 seconds.
3. Use hand sanitiser when it’s not possible to wash your hands.
4. Avoid close contact with sick people.
5. Avoid touching your eyes, nose or mouth.
6. Cough and sneeze into your bent elbow or into a paper handkerchief.
7. Remember not to visit the elderly if you are ill or have any symptoms of illness.

Before departure

Can I travel to and from Gotland even taking the new coronavirus covid-19 into consideration?

Yes, we have daily sailings between Gotland and the mainland. We have introduced new routines and measures to reduce the risk of contagion and we are working actively to ensure that our passengers keep sufficient distances, etc. We follow the recommendations of the Public Health Agency and urge our passengers to do the same. All travellers need to confirm that they do not have covid-19 related symptoms at check-in.

How do travellers confirm that they do not have covid-19-related symptoms at check-in

All travellers who check in digitally must confirm this when retrieving their boarding cards. Passengers checking in at the terminal will be asked a question by our staff. There is no need for a medical certificate or similar, we kindly ask all travellers to take responsibility and answer truthfully.

What are you doing to reduce the number of travellers aboard the ferries?

The number of bookable seats on board is limited to ensure greater distance between passengers. There will always be an empty seat/aisle between each travel company to reduce the risk of spreading the infection. Passengers who have booked a seat on our SF1500 vessels now have a specified seat at a table number.

Can the ferries quarantine?

Our trips are short, around three and a half hours, so quarantine is not necessary. Suspected corona infection is isolated until arrival and any corona tests are carried out by the health authorities.

Is food still served on board?

Yes, food is still served on board, but we have removed some tables to minimize congestion in the restaurant. We also have information in our shops and markings on the floor to help passengers keep a safe distance from one another.

Is there any screening of travellers in the harbour?

We are following the authorities' recommendations on screening and at present there is no screening of travellers in the harbour.

Can you transport sick people?

In early May, we received permission from the authorities to have special medical transport on car deck during crossings. Permission has grated after an approval of how we can evacuate car deck and handle any emergency situations, it is valid under the current Corona pandemic and applies only for specially planned medical transport.

This condition is therefore only applicable on extraordinary crossings specifically for medical transports. On normal sailings we will not allow passengers to remain on car deck during the crossing. This is in accordance with current regulations.

We have done this to assist the Regional authorities should the need arise.

On board the ship

What are you doing to prevent travellers from getting infected or spreading infection on board?

We are following the advice of the Public Health Authority. We also have information on board and all public toilets are equipped with hand-sanitiser (this also applies to our staff rooms). We have also changed our procedures for handling food and serving in the dining room.

For the safety of both travellers and staff, we recommend that all travellers check in via mobile to get their boarding passes. When travellers with vehicles enter their registration number at the time of booking, the requirement for contact is reduced.

Travellers boarding via the terminal should use their mobile to check in, then the requirement for contact at the ticket booths and check-in counters is reduced.
We recommend that all passengers stay away from their fellow travellers on board and during check-in.

What cleaning measures have been taken on board?

In addition to the usual cleaning, we have updated the cleaning routines in consultation with healthcare experts. We clean all surfaces that people come into contact with, such as handrails, card terminals and handles, more frequently and carefully.

Can I choose where I sit on board?

We try to place everyone who travels in the same group next to each other and we always make sure to have a empty seat/aisle next to each group. Several lounges are open during the journeys and it is possible to change seats or buy other seating options at the information desk on board after departure.

Is it possible for me to remain in my car during the trip?

We can’t allow you, as a passenger, to remain in your car during the trip for safety reasons.

What do you do if someone gets ill on board?

There are staff with good medical knowledge on board, as always. We have procedures and equipment ready if someone should get ill during a trip.

Can you use a mouthguard or mask on board?

Yes, you can.

Could the virus spread via the ventilation system on board?

According to the Public Health Authority, the virus is a drop infection, which is primarily spread when the patient coughs or sneezes. The virus can also be transmitted via direct contact.

Reservation

Can I book a trip or is it likely to be cancelled?

We are monitoring the spread of infection and its effects. We can’t guarantee that there will not be changes to scheduled sailings.

What about journeys June 13, 2020 and beyond?

Special conditions June 13 - December 31, 2020. We have extended the payment terms for the ticket type flexi. This means that you do not have to pay your ferry trip until at least 7 days before departure. Ordinary conditions are 28 days prior to departure.

For the ticket type mini, our regular booking conditions apply, read here.

What if I booked a package deal?

Regular cancellation and cancellation policy applies, the terms can be found here.
E-mail: paketbokning@gotlandpromotion.se
Phone: +46 498 771-22 33 00